Frequently Asked Questions
Do you accept insurance?
Candice currently accepts Aetna. Please check your benefits prior to booking.
Brandon does not accept insurance at this time.
What other forms of payment do you accept?
We accept all major credit cards, hsa/fsa cards, and care credit, learn more about care credit here: https://www.carecredit.com/
​
how long are the appointments?
the minimum appointment Time is 50min.
​
What is your cancellation policy?
there is no cost to cancel, unless you are within 24hrs of your appointment, at which time your card will be charged for the upcoming appointment.
​
Will therapy help me?
there is no magic to therapy, the work you put in is what you will see come out!
do you offer in-person or teleheath?
we offer both options, you can decide how you'd like to have your experience.
are you accepting new clients?
Yes - Brandon and candice are accepting new clients.
​
Do I have to do a consultation before booking an appointment?
No - a consultation is not required - if you have questions that aren't answered here you can setup a consult and/or send an email to the therapist of interest.
513.469.6226 Ext. 11